Release Notes

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Synology Surveillance Station is constantly being improved. Our release notes page provides a chronological overview of each version update, complete with version numbers and release dates. Dive into the details of every Synology Surveillance Station improvement.


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Version: 9.2.1-11374 – 2024-08-26

Important Note
With this update, the processing of media files using H.265 codecs will be transitioned from the server to end devices. This change is intended to reduce unnecessary resource usage and enhance system efficiency. The support for H.265 cameras will undergo the following changes, while H.264 cameras are not affected, and H.265 cameras on DVA models will also remain unaffected. Learn more.
Motion detection using Surveillance Station’s algorithms will no longer be supported. The settings will automatically switch to using the camera’s built-in algorithm if available, or be disabled.
Continuing to take snapshots after events for email notifications will no longer be supported.
The mechanisms for generating event snapshots and thumbnails for the camera list, detection results, timeline preview, and more have been adjusted. The image update frequency may be affected, which can be adjusted in the camera settings. Note that this may impact camera performance.
The Live View Analytics app will no longer be supported starting from this version.
C2 Surveillance has been renamed to C2 Backup for Surveillance.

Compatibility & Installation
Surveillance Station 9.2.1 is only supported on DSM 7.2.2 or above.
Surveillance Video Extension (SVE) will be automatically installed with this update to enable viewing H.264 videos on Surveillance Station. Note that the SVE installation must be done over the Internet.

What’s New
Added support for CMS hosts in Surveillance Station 9.2.1 to manage recording servers running versions 9.2.0 and 9.2.1.
Added support for using fisheye dewarping feature in web browser.
Added support for users in Canada, Switzerland, United Kingdo, United States, or EU countries to buy additional Surveillance Device License Pack from the link of Synology Store in the License app.
Added support for customizing HTTP headers for custom service providers’ webhooks in Notification.
Added support for Synology Surveillance API GPTs. Learn more.
Updated API support. Check Synology Surveillance API Document Site for details.
Added support for retrieving more camera capability information, including digital input/output, audio output, and PTZ control.
Added support for the control of camera digital output.
Added support for camera’s PTZ control.

Fixed Issues
Fixed an issue where dual recording files were incorrectly used to generate Smart Time Lapse videos.
Fixed an issue where the history results for door-related actions in Action Rule might be incorrect.
Fixed an issue where archive tasks might not complete due to overly long camera names or an excessive number of cameras.
Fixed an issue where edge recordings might not be fully retrieved.
Fixed an issue where the Preview Event and Next Event buttons in Monitor Center might not work if executed multiple times within a short period.
Fixed an issue where camera might not be added successfully due to a system database error.
Fixed an issue where the Surveillance Station web client might become inaccessible after updating to Surveillance Station 9.2.0 if version 6.3.0 or below had been installed previously.
Fixed an issue where recording thumbnails from certain ONVIF H.264 cameras might not display.
Fixed an issue where the timeline in Monitor Center might stop labeling events and updating thumbnails.
Fixed an issue where an action in Action Rule might be executed twice if both a triggered rule and a scheduled rule with the same actions were set up.
Fixed an issue where licenses might appear insufficient when adding licenses in CMS after if Synology Camera was added.
Fixed an issue where Monitor Center in Archive Vault did not retain the fixed aspect ratio setting.
Fixed an issue where recordings might not load properly if the system was updated from Surveillance Station 8.2.7 or below.
Fixed an issue where videos might not play in Monitor Center if more than 200 channels were closed simultaneously when multiple sequential layouts were played and rotated.
Fixed an issue where sending webhooks to WeChat did not work.

Version: 9.2.0-11289 – 2024-03-28

Important Notes
For the following models, Surveillance Station 9.2.0 will be the last upgradable version.
DS110j, DS210j, DS410j, DS111, DS211j, DS211, DS211+, DS411slim, DS411j, DS411, RS411, DS112j, DS112, DS112+, DS212j, DS212, DS212+, RS212, RS812, DS213air, DS213, DS413j.
The restriction on the minimum interval for adding bookmarks in Action Rule has been removed for Face Recognition, Deep Video Analytics, and AI detection tasks by Synology Camera, including “People and vehicle detected,” “Intrusion detected,” and “Crowd detected.” Note that the accumulation of bookmarks could accelerate compared to previous rates.

What’s New
Added support for Axis network door controllers for models A1610 and A1610-B (one license per door).
Added a new tab “Doors” under Axis Door Controller, allowing users to manage individual doors.
Added support for CMS in Axis Door Controller. Users can now manage access controllers, cardholders, access rules, and montior logs of all recording servers from the host server.
Added support for adding IP Speakers via the SIP protocol to conduct voice communication.
Added support for a new default privilege profile named “Administrator” that grants users access to all objects and the ability to manage Surveillance Station settings. Certain actions that involve modifying DSM settings are restricted and require the user to be added to the DSM administrators group.See all limitations
Added support for displaying users in the DSM administrator group within the Surveillance Station Users list, allowing administrators to change the privilege profiles of these users to Manager or Spectator.
Enhanced privilege settings to manage the ability to view logs and enable Smart Search privileges. Users without these privileges will not see the corresponding applications.
Added support for adding privacy masks to notification snapshots and recording thumbnails to protect sensitive areas.
Added support for using the task results of Face Recognition, License Plate Recognition, DVA tasks, and the Synology Camera’s Analytics to create bookmarks in Action Rule. The available ingredients include face database profile, license plate, and captured image. Check the complete ingredient list
Added support for password-based authentication when exporting camera configurations.
Added support for Auto (UDP/TCP first) under Transport Protocol to reduce the possibility of frame drops.
Offering a streamlined interface by hiding the Map and Snapshot application from the main menu and desktop for users without view privileges.
Added support for two joystick models, SPC-2000 and IPDESKTOPUSB.
Added support for setting a minimum interval of two seconds in Action Rule so that users can respond to more frequent triggering needs.
Updated API support. Check Synology Surveillance API Document Site for details.
Added support for updating the longitude, latitude, direction facing, and field of view information of cameras, enabling real-time display of the positions on web maps for mobile devices such as drones and wearable cameras.

Fixed Issues
Fixed an issue where some layouts might not display in sequential layouts.
Fixed an issue where the camera status might become “Unknown” in the Monitor Center layout if the recording servers have Link Aggregation configured.
Fixed an issue where recording files might be deleted after running recording re-index when the system database was corrupted.
Fixed the issue where the intensity of the IR LED on Synology Camera may be set to the wrong value when modifying image settings via DS cam.
Fixed an issue where the timeline might not display or operate properly in Monitor Center and the camera live view player when the PC had just resumed from Sleep mode.
Fixed an issue where enabling dual recording to Synology C2 cloud storage for cameras using the AAC audio format might cause Surveillance Station to run slowly.
Fixed an issue where IP address cannot be modified after Synology Camera is added via domain names.
Fixed an issue where migrated cameras became unavailable on the layout after executing CMS migration.
Fixed an issue where the failover server might freeze when multiple recording servers disconnected at the same time.
Fixed multiple security vulnerabilities.

Version: 9.1.4-11002 – 2024-01-11

Fixed Issues
Fixed an issue where notifications did not include snapshots when Home Mode notification was enabled.
Fixed an issue where cameras with MJPEG video format could’t download edge recordings normally.
Fixed an issue where the CMS host server would not receive notifications when the recording server triggered the “Recording FPS too low” notification.
Fixed an issue where recordings couldn’t rotate normally due to the recording rule being stopped.

Version: 9.1.4-10998 – 2023-12-07

What’s New
Added support for IEEE 802.1x wired authentication with EAP-PEAP, EAP-TLS, and EAP-TTLS protocols to enhance security for Synology Camera.
Added support for Real-Time Messaging Protocol (RTMP) in Surveillance Station, enabling video streaming scenarios such as drones or body cameras that do not have static IPs.
Added support for smart bitrate control for Synology Camera, reducing bitrate while preserving essential details
Added support for automatic firmware updates for Synology Cameras after Surveillance Station is updated.
Added support for sending Surveillance Station notifications to Discord, Microsoft Teams, LINE, and Slack via webhook.
Added support for including additional event information in notifications. You can go to Notification > Rules > Edit and click Add Ingredient for the list of available ingredients.
Added support for sending notifications when a camera’s FPS is too low or the recording is abnormal.
Added support for Integration Tool, allowing users to submit requests for the inclusion of unsupported cameras in the IP Camera Support List by exporting their camera configurations.
Added support for Auto Tracking for Synology Camera to follow individuals’ movements.
Added support for receiving external event data from third-party systems via Webhook through the POST and PUT methods.
Added support for recognizing license plates in 20 regions in License Plate Recognition for DVA models. Check supported regions.
Added support for reporting AI detection inaccuracy, allowing Synology to continuously enhance detection accuracy.
Updated API support. Check Synology Surveillance API Document Site for details.
Added support for specifying a time interval for taking snapshots.
Added support for editing License Plate Database and retrieving recognition results.

Fixed Issues
Fixed an issue where adding a bookmark for H.265 recording may fail.
Fixed an issue where the RTSP stream path shared from Surveillance Station might not be played.
Fixed an issue where the import of Ubiquiti G3 Flex by a camera list (.xlsx) might fail.
Fixed an issue where an uninterruptible action rule might fail to initiate a webhook for consecutive triggers.
Removed the character limitations for storage capacity settings to support higher-level storage needs.
Fixed an issue where no alert sound and popup window appeared after triggering the Live View Analytics event.
Added a limitation to only allow optical zoom when entering PTZ control mode to prevent accidental zooming.
Fixed an issue where a manually recreated surveillance shared folder may not be accessible by Surveillance Station despite having proper read/write permissions after deleting the original folder.
Fixed an issue where the user list in Privilege Profile might not display properly when filter conditions were mistakenly applied.
Enhanced user experience by remembering the playback speed setting in Recording Player.
Fixed an issue where user names containing spaces could not be disabled.

Version: 9.1.3-10869 – 2023-10-25

Important Note
Removed the limitation on the number of IP cams. Check the suggested maximum number of IP cams in your product specification first for better performance.
What’s New
Added support for adjusting IR LED intensity of Synology Camera.
Fixed Issues
Fixed an issue where the audio privilege settings might not work properly under CMS relay service over the Internet.

Version: 9.1.2-10854 – 2023-07-03

What’s New
Added support for receiving external event data from third-party systems via Webhooks.
Added support for displaying License Plate Recognition results from DVA models with accurate screenshots in the Recording app.
Added support for recognizing Vietnam license plates in License Plate Recognition for DVA models.
Added support for playing H.265 format video when using hardware acceleration in Google Chrome. You need to enable this settings at Surveillance Station > Personal Settings > Advanced.
Added support for displaying bookmarks information triggered by action rules in the On-Screen Display (OSD) within Monitor Center, allowing users to access additional information about Webhook events.
Added support for Action Rule to trigger Webhook alerts and display them in Monitor Center.
Added support for showing bookmark thumbnails in the Recording app’s Bookmarks tab.
Added support for sorting layouts in Monitor Center by either creation time or alphabetical order.
Added support for Synology Camera Operation Log function, empowering users with more control over the operation history.
Updated the timestamp format of the %EVENT_TIME% parameter for Webhook in Action Rule to YYYY-MM-DDTHH:MM:SS.

Fixed Issues
Fixed an issue where the Previous event button in Monitor Center might not work.
Fixed an issue where CMS host might not display the cameras added to recording servers.
Fixed an issue where the Enable camera and the Disable camera options do not appear when the All Cameras option is selected in the Action for Action Rule.
Fixed an issue where the Forever option cannot be selected for Synology LiveCam when configuring the Share stream path.
Fixed an issue where CMS application of the host server might not open if the IP address of the recording server or the failover server are changed.
Fixed an issue where recordings might not be played back using timeline in Monitor Center.
Fixed an issue where the camera liveview might freeze.
Fixed an issue where snapshots generated by Action Rule might have image quality problems.
Fixed an issue where multiple recording servers might not reconnect properly after disconnecting simultaneously.
Fixed an issue where descriptions of user groups added via LDAP might not be displayed correctly.
Fixed an issue where DS cam might crash if Notification Combination is enabled.

Version: 9.1.2-10853 – 2023-06-27

This version has been replaced by Surveillance Station 9.1.2-10854 to fix an issue where DS cam might crash if Notification Combination is enabled.

Version: 9.1.1-10728 – 2023-05-02

What’s New
Added support for sending Face Recognition, License Plate Recognition, and other DVA task results to third-party systems via Webhook in Action Rule. The 14 available ingredients include face database profile, license plate, and captured image. (Complete ingredient list)
Added support for showing a response from the third-party server after sending a webhook test in Action Rule.
Enhanced user experience by automatically opening camera live view and recording players in full-screen mode.
Added support for showing the Edge Recording retrieval status of Synology Camera in real-time.
Added support for exporting cameras to a camera list (.xlsx).

Fixed Issues
Fixed an issue where Monitor Center might not display properly due to certain ONVIF cameras.
Fixed an issue where the push notification setting page might not display the list of paired DS cam devices.
Fixed an issue where Surveillance Station might not be able to retrieve Edge Recording files from Synology Camera under specific conditions.
Fixed an issue where shortcuts are triggered accidentally when typing keywords in Monitor Center’s Bookmark Panel filter.
Fixed an issue where Advanced Events might not trigger recording properly.

Version: 9.1.0-10660 – 2023-03-14

What’s New
Added support for Synology Camera models BC500 and TC500. Configurations including image adjustment, People and Vehicle detection, and firmware updates are available in the IP Camera application.
Added support for the Synology Camera Instant Search function in Monitor Center, allowing users to find previously recorded clips of people, vehicles, or motion in specific areas.
Added support for attaching a GIF file of Synology Camera-detected events to email notifications on Synology x86-64 server models.
Added support for the Bookmark Panel on the right side of Monitor Center, allowing users to view and manage bookmarks.
Added support for displaying people and vehicle detection results from Synology Camera and DVA models with accurate screenshots in the Recording application.
Added support for displaying Motion Detection results in the Recording application on Synology server models with 2GB RAM and above.
Added support for the following types of Hanwha analytics: Object Detection, IVA (Intelligent Video Analytics), Shock Detection, Defocus Detection, and Fog Detection.
Added support for displaying camera names when sending event logs to syslog.
Added support for an option to determine whether to continue using Dual Recording when the system enters Home Mode.

Fixed Issues
Fixed an issue where Action Rule might not execute properly when multiple rules are triggered at the same time in a very short period of time.
Fixed an issue where H.265 streams of certain cameras might lag.
Fixed an issue where push notifications might not be sent normally.
Fixed an issue where Monitor Center might not display Axis Motion Guard events correctly.
Fixed an issue where camera configuration files exported from Surveillance Station 9.0.2 or before cannot be imported.
Fixed an issue where the Alert Panel might wrongly show recordings that have been rotated.
Fixed an issue where the Monitor Center window might not resize correctly after exiting full-screen mode.
Fixed an issue where Surveillance Station might not be able to be installed or uninstalled.
Fixed an issue where recordings might be deleted when the camera recording storage is changed.
Minor bug fixes.

Version: 9.0.2-10061 – 2022-11-10

Important Note
AXIS has updated their Barcode Reader into a new package that requires a paid license. Starting from this version, Surveillance Station will no longer support AXIS Barcode Reader as a transaction source in the Transactions application. (Learn more)
What’s New
Added support for a new C2 Surveillance plan that allows continuous recording in 5MP/1080p resolution and recording storage for 180 days.
Added support for C2 Surveillance client-side encryption that encrypts recordings from the Surveillance Station server.
Added support for wall-mount camera mode in DVA People Counting tasks.
Added support for recognizing Japanese license plates in DVA People and Vehicle Detection tasks.
Added support for applying multiple privilege profiles to individual users.
Added support for showing only events on the Monitor Center timeline.
Added support for creating desktop shortcuts for Monitor Center layouts.

Fixed Issues
Fixed an issue where multi-channel live video in Monitor Center might lag.
Fixed an issue where Synology LiveCam might disconnect and reconnect continually.
Fixed an issue where Joysticks might not be able to dynamically adjust cameras’ PTZ movement speed.
Fixed an issue where DS cam might receive incorrect notifications.
Fixed an issue where the notifications of certain cameras might not attach snapshots correctly.
Added support for C2 Surveillance to pair cameras using variable bit rate.
Fixed an issue where the camera list might be cleared after restarting Surveillance Station.
Fixed an issue where Surveillance Station Client and DS cam might not be able to play H.265 streams.
Minor bug fixes.

Version: 9.0.2-10057 – 2022-10-19

This version is replaced by version 9.0.2-10061 to fix stream related issues.

Version: 9.0.2-10054 – 2022-09-27

This version has been replaced by Surveillance Station 9.0.2-10057.

Version: 9.0.1-7673 – 2022-07-21

Important Note
The update is expected to be available in all regions within the next few weeks. The actual time of release may vary slightly depending on the region.
Surveillance Station 9.0.1-7673 must be installed on Synology products running DSM 7.0 or above.
Surveillance Station 9.0.1-7673 only supports Synology Surveillance Station Client 2.0.0 and above.
Surveillance Station 9.0.1-7673 only supports VS360HD 5.0.0 and above.
Surveillance Station 9.0.1-7673 only supports VS960HD 3.0.0 and above.

Fixed Issues
Fixed an issue where privilege profiles might not be applied to cameras added in batch.
Fixed an issue where enabling mobile notification encryption might reset the Do Not Disturb setting on DS cam.
Fixed an issue where updating Surveillance Station to version 9.0.0 or above might cause DS cam to be unable to mark events on the timeline.
Fixed an issue where cameras cannot use Live View Analytics when being set to automatically adjust the stream profile according to the display size.
Fixed an issue where Hyper Backup cannot back up the Surveillance Station package when the recording size is very large.
Fixed an issue where enabling C2 Surveillance might increase the CPU usage after upgrading to Surveillance Station 9.0.1-7672.
Minor bug fixes.

Version: 9.0.1-7672 – 2022-07-12

This version has been replaced by Surveillance Station 9.0.1-7673 to fix an issue where enabling C2 Surveillance might increase the CPU usage.

Version: 9.0.0-7660 – 2022-05-18

Compatibility and Installation
The update is expected to be available in all regions within the next few days. The actual time of release may vary slightly depending on the region.
Surveillance Station 9.0.0-7660 must be installed on Synology products running DSM 7 or above.
Surveillance Station 9.0.0-7660 only supports Synology Surveillance Station Client 2.0.0 and above.
Surveillance Station 9.0.0-7660 only supports VS360HD 5.0.0 and above.
Surveillance Station 9.0.0-7660 only supports VS960HD 3.0.0 and above.
Live View and Timeline have merged into Monitor Center. The existing functions, layouts, and settings will be completely migrated to the new platform.
Certain management features will no longer be supported on VisualStation and Surveillance Station Local Display on NVR1218 and NVR216.
Surveillance Station 9.0 does not support VS360HD models running firmware version 3.0.5 or below and VS240HD models.
The Log application has removed the rule setting page and will log all actions from now on.
Starting from DSM 7.1-42661, Surveillance Station 9.0 requires the DSM package Advanced Media Extensions (AME) to play AAC audio and HEVC (H.265) video format. In this update:
Cameras using AAC will be switched to other available audio formats automatically.
Cameras using HEVC (H.265) can no longer play videos, display thumbnails, or use Motion Detection via Surveillance Station without further settings.
Go to AME for setup if you wish to continue using AAC and HEVC (H.265).

What’s New
Monitor Center
Added support for the new application, Monitor Center. You can monitor live camera feeds, seamlessly browse through the interactive timeline, and customize your layout.
Added support for the global stream profile button. You can control the stream profile for all cameras in the same layout simultaneously.
Added support for the I/O Widget channel. You can check the statuses and trigger events for I/O devices.
Added support for triggering customized Action Rule events in Monitor Center.
C2 Surveillance
Added support for the new application, C2 Surveillance. You can upload recordings to Synology C2 cloud and view important footage from the C2 Surveillance web portal. Recordings are protected by end-to-end encryption. (Learn more)
Recordng
Upgraded the recording mechanism to let all services share the same recording files for optimized storage usage.
Added support for bookmark logs that allow direct management for bookmarked recordings.
Added support for the Add bookmark event in Action Rule.
Added support for Dual Recording. You can save a second set of recordings with different settings to the local storage or a remote shared folder.
Security
Enhance the security of shared folders. Surveillance Station now requires access permissions to connect to shared folders on Synology servers.
Added support for HTTPS secure connection between servers and compatible cameras.
Added support for SRTP video encryption between servers and compatible AXIS, Bosch, and Hanwha cameras.
Added support for Privacy Masking to cover sensitive areas in the camera view.
Added support for adding text watermarks to live camera feeds.
Added support for logging user account logouts.
Added support for activating user accounts by schedule.
Added support for recording encryption to prevent data leakage.
Added support for password protection to secure downloaded recordings.
Maps
Added support for the new Maps application. You can visualize the target environment, experience seamless monitoring, and automatically track security events across multiple locations.
Added support for grouping related maps together to quickly navigate multiple locations.
Added support for map services including OpenStreetMap, Google Maps, or a custom tile server to quickly identify multiple locations with abnormal statuses.
Device Management
Enhanced the camera adding process by supporting auto searching, IP range scanning, and multiple batch configuration methods (Quick setup, Complete setup, and Copy settings).
Added support for batch importing cameras by a list (.xlsx) of camera information and configurations.
Added support for adding cameras offline through ONVIF or Generic setup.
Renamed Batch Edit to Copy Settings, and added support for a preview of configurations and expected results before the settings are applied.
Added support for updating multiple servers online or manually through CMS host servers.
Added support for updating servers to the compatible version when adding CMS recording servers.
Added support for updating multiple VisualStation devices online or manually through connected servers.
Deep Video Analytics
Added support for License plate recognition. (Supported regions)
Added support for License plate recognition logs, notifications, Action Rule events, and recognition reports.
Added support for License plate recognition result searching that allows 2-character differences.
Added support for showing License plate recognition events in the Monitor Center Alert Panel.
Added support for an option to trigger events only when people and vehicles appear simultaneously.
Increased the target stay-time limit to 600 seconds.
Added support for bookmarking detected objects automatically in the Recording application.
Added support for Face Detection and People Detection tests to help adjust the camera position for optimal accuracy.
Added support for Vehicle Counting to track the number of passing vehicles within a given time.
Added support for logs, notifications, Action Rule events, and counting reports for Vehicle counting.
Added support for showing Vehicle Counting events in the Monitor Center Alert Panel.
Added support for downloading detection result logs.
Added support for DVA event (People and Vehicle Detection/Intrusion Detection) counting reports.
More Features
Added support for showing the triggered Advanced Event type in notifications sent by DS cam.
Added support for filtering thermal cameras in the IP Camera application.
Added support for manually entering the NTP server’s IP address for cameras.
Enhanced the user experience for testing camera connections.
Added support for batch editing Archive Vault bandwidth control settings.
Known Limitations

Due to the update of the recording mechanism, certain settings of Live View Alert, Action Rule Recording, Manual Recording, Advanced Continuous Recording, and Transactions will be modified:
The services will no longer save independent recordings.
The recordings of the services will no longer be shown in File Station by category (still available for downloaded in Surveillance Station).
The cameras will apply the highest archive setting and stream profile value available for the services.
Privacy Masking and watermarks are not supported on Android DS cam 3.5.1/iOS DS cam 5.4.1 and before.